About our logistics policy
Welcome to Dosuin, we are committed to providing you with high-quality cooking utensils and excellent service experience. In order to make your shopping process smoother, we have formulated the following logistics policies:
Free shipping in the whole store
We provide free shipping in the whole store for all orders, no matter how many items you order, there is no need to pay additional postage.
Fast delivery
Once you place an order, our team will quickly process your order and arrange shipment to ensure that you can receive your favorite products as soon as possible.
Free return and exchange within 30 days
If you are not satisfied with the purchased goods, we provide free return and exchange service within 30 days. Please ensure that the goods are in original condition and attach the proof of purchase to apply for return and exchange.
24-hour customer service online service
Our customer service team is online 24 hours a day to answer any questions or provide assistance for you. Whether it is order inquiry, product information or after-sales service, we are happy to help you.
Contact us
If you have any questions, you can contact us via email service@dosuin.com or call 17629516671. We are located at 402, No. 100, 3rd Street, Chengxin 2nd District, Futian Street, Yiwu City, Jinhua City, Zhejiang Province.
Thank you for choosing Dosuin, we look forward to providing you with a pleasant shopping experience!